[email protected] Fake Emails Sent by Scammers {Beware}

[email protected] Fake Emails Sent by Scammers Beware

There’s a problem loading this menu right now.

About Identifying Whether an E-mail, Phone Call, or Webpage is from Amazon

If you receive a suspicious (sometimes called phishing) correspondence, here are some tips to determine if it’s an email, phone call, or webpage from Amazon.com.

If you received correspondence regarding an order you didn’t place, it likely wasn’t from Amazon.com. Send the email as an attachment to [email protected] If you are reporting a suspicious URL, put it in the body of the email and send it to [email protected] For more information, go to

Don’t open any attachments or click any links from suspicious emails. If you’ve already opened an attachment or clicked a suspicious link, go to Protect Your System.

Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother’s maiden name or your password. If you receive a suspicious email, report it immediately.

Suspicious emails or webpages not from Amazon.com often contain:

An order confirmation for an item you didn’t purchase or an attachment to an order confirmation

Note: Go to Your Orders to see if there is an order that matches the details in the email. If it doesn’t match an order in Your Account, the message isn’t from Amazon.